This document sets out the privacy policy of Tessa and its affiliates (together referred to as “Innova3 Inc”, “we” or “us“) and explains how we collect and use your personal information in connection with your relationship with us as a customer or potential customer including;
through your use of our website URL and any country top level domain name (the “Site“), through your use of and applications for our products and services and participation in our program(s); by interacting with our content and/or services such as online training; or by contacting our team members. This policy also applies to information held about suppliers and possible future suppliers, contacts and all other people we hold information about.
“Personal Information” means data that allows someone to identify or contact you (e.g. your name, address, telephone number, e-mail address, credit/debit numbers, expiration date and other billing information; people to whom purchases have been shipped, including addresses and phone number). “Non-Personal Information” means data that is not associated with or linked to your Personal Information.
Depending on the particular circumstances, we may collect and hold different Personal Information about you. For example, this may include:
your name; your education; your occupation and professional qualifications; your contact information such as your home or work address, telephone and email contact details; your payment details/financial information, such as your bank account or credit card details; your postings on any social media applications and services that we provide; your account security credentials, such as username and passwords; information about how you use our products and services; information in connection with communications you send us, for example to report a problem; and where necessary, additional information as part of our user authentication process. Automated collection of information
Each time you use the Site, we may automatically collect the following types of information:
Technical information: For example, the type of internet browser and the operating system. We use this information to help provide a good user experience on the Site. Log information: For example, the details of the use of the Site by you, the visits to the Site and traffic data. We use this information to help us understand how users use the Site and to improve user experience. If you fail to provide us with this information, or you object to us processing such information, the consequences are that we may be prevented from conducting business with you and we may be unable to provide our products and services to you.
Information you give to us when you purchase our products and services. If you purchase one of our products you will need to provide certain information including your name, address and card number in relation to the purchase.
Other information you give to us. We may receive and store information that you enter on the Site (e.g. when you register for a program) or give us in any other way (e.g., by telephone, email or other software platform). As a result of your use of the Site, you may supply us with such Personal Information such as your name and contact details.
Social Media. Depending on your settings or the privacy policies for social media and messaging services such as LinkedIn, Facebook, Twitter and Instagram you might give us permission to access information from those accounts or services.
We may also collect information from you online using cookies and other analytical tools or when you visit the Site, including when you use our products and services. Like most websites, we use “cookies” to help us make our Site – and the way you use it – better. Cookies mean that a website will remember you. They’re small text files that sites transfer to your computer (or phone / tablet). They improve website use and speed – for example by automatically filling your name and address in text fields. There are more details in our section on Cookies below. In addition, with regard to each of your visits to our Site we will automatically collect certain information e.g. your IP address used to connect your computer to the Internet.
The Site has reasonable security measures in place to protect against the loss, misuse and unauthorized alteration of Personal Information in Tessa’s possession and control. Although we endeavor to provide security for information in our possession and control, no security system can prevent against all potential security breaches, and we bear no liability for uses or disclosures of Personal Information or Non-Personal Information arising in connection with the theft thereof.
Our Site may contain links to other sites, including via our social media buttons. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites and a link does not constitute an endorsement of that website. Once you link to another website from our Site you are subject to the terms and conditions of that website, including, but not limited to, its internet privacy policy and practices. Please check these policies before you submit any data to these websites.
Our primary purpose in collecting user information is to provide you with a safe, smooth, efficient, and customised experience and to provide the products and services that you have requested. We may also use the information that you have provided to ensure that the content on our Site is presented in the most effective manner for you and your computer. We may use and disclose your information for the following specific purposes: